Privacy Policy – BoardSphere
1. Introduction
At BoardSphere, we value the privacy of our members and visitors. This Privacy Policy outlines how we collect, use, store, and protect personal information when you visit our club, participate in board game events, or use our services. By joining our club or participating in our activities, you agree to the practices described here.
2. Information We Collect
To provide a safe and enjoyable board game experience, we collect various types of information:
- Personal Information: Name, email address, phone number, and date of birth when registering as a member or booking events.
- Membership Data: Membership ID, membership level, attendance records, and participation history in club activities.
- Payment Data: Billing details for membership fees, event registrations, or purchases within the club. Payment information is processed securely by authorized providers.
- Usage Data: Information on how you interact with club facilities, games, and digital platforms, including preferences and favorite games.
- Communication Data: Messages sent to staff, inquiries, feedback forms, or participation in surveys.
3. How We Use Your Information
We use your information to:
- Manage memberships, bookings, and event participation.
- Process payments and provide access to purchased services.
- Personalize your club experience and recommend events or games.
- Communicate important updates, offers, or schedule changes.
- Monitor usage to improve services, organize tournaments, and plan new activities.
- Ensure security, prevent cheating or misuse of club resources, and comply with legal obligations.
4. Sharing Your Information
We do not sell your personal data. Information may be shared in the following cases:
- Service Providers: Trusted partners assisting with payment processing, event management, or digital tools may access personal data strictly for their service purpose.
- Public Events: Names, team information, or rankings may be displayed during tournaments or competitions.
- Legal Compliance: We may disclose data when required by law or to protect the rights and safety of our club members and staff.
- Business Changes: In case of club merger, acquisition, or restructuring, data may be transferred with adequate privacy safeguards.
5. Data Retention
We keep your personal information only as long as necessary to provide services, meet legal requirements, or resolve disputes. When no longer needed, data is securely deleted or anonymized.
6. Security Measures
We employ a combination of administrative, technical, and physical measures to protect personal data from unauthorized access, alteration, or misuse. Access is limited to authorized personnel, and sensitive information is stored securely. While we strive for security, no system can guarantee complete protection.
7. Children’s Privacy
Our club activities may include minors. We do not knowingly collect personal information from children without parental consent. Guardians may contact us to request deletion of a child’s data if necessary.
8. Your Rights
Depending on applicable laws, you may have rights to:
- Access the personal information we hold about you.
- Correct or update inaccurate or incomplete data.
- Request deletion of personal information.
- Restrict or object to certain data processing.
- Withdraw consent for communications or promotional activities.
Verification may be required to ensure the protection of your personal data.
9. Updates to This Privacy Policy
We may revise this Privacy Policy to reflect changes in our services, technology, or legal obligations. Updated policies are effective upon posting. Continued participation in club activities indicates acceptance of any changes.
10. Contact Information
For any questions, requests, or concerns about this Privacy Policy, please contact:
BoardSphere
41 Laburnum Road, New Windsor, Auckland 0600, New Zealand
Email: [email protected]
Phone: +642108231068